Resident Experience Leader | Leasing & Growth Coach

Pegasus Residential; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous commission + performanceBonu​

Job summary

Pegasus Residential is seeking a Leasing Manager/Client Services Manager to lead the resident experience, oversee the leasing team, and ensure seamless interactions from inquiry to move-in. You will handle resident issues, payments, lease inquiries with strong communications, and use consultative selling to place residents in the right homes.

This role blends supervision with hands-on service in a vibrant multifamily environment.

Qualifications

• Multifamily leasing experience required.
• Proficient with OneSite platform.
• Strong communication and interpersonal skills.
• Sales-oriented with guest-focused service.
• Knowledge of marketing concepts.
• Proficient in Microsoft Office.

Responsibilities

• Manage resident experiences and support.
• Oversee leasing team and assist when needed.
• Handle payments, lease inquiries, and issue resolution.
• Provide strategic consultative selling and community knowledge.

Skills

Multifamily experience

Customer-focused

Communication skills

Sales skills

Marketing concepts

Social media know-how

Microsoft Office

Adaptable and creative

Professional appearance

Tools

OneSite

Job description

Pegasus Residential is seeking a Leasing Manager/Client Services Manager to lead the resident experience, oversee the leasing team, and ensure seamless interactions from inquiry to move-in. You will handle resident issues, payments, lease inquiries with strong communications, and use consultative selling to place residents in the right homes.

This role blends supervision with hands-on service in a vibrant multifamily environment.