Bilingual Resident Advocate

Alpine Fit PT; Pasadena (TX); On-site; USD 30,000 - 37,000; Full time

Job summary

The Bridge is seeking a Resident Advocate to provide direct services to residents in a 100-bed emergency shelter for survivors of domestic violence, sexual assault, and homelessness. The role is 36 hours per week, Friday–Sunday, 7am–7pm, in Pasadena, TX.

The position requires a High School Diploma or GED, two years of direct care experience, and bilingual English/Spanish. Compensation is $33,696 annually with full-time benefits and opportunities to contribute to a supportive community.

Qualifications

• High School Diploma or GED; Bachelor's degree is highly desired.
• Two years' experience providing direct care in social services or residential settings with at-risk clients.
• Bilingual required; English/Spanish.

Responsibilities

• Conduct initial intake of residents and orient them to shelter guidelines.
• Assign rooms and supervise residents to ensure safety and compliance.
• Document services and maintain daily census and logs.
• Assist Food Services with daily meal counts and supervise meals.
• Respond to 24/7 hotline, LIVEchat and texts with safety planning and crisis intervention.
• Update shelter bed database and TBOTW account; ensure bed availability.
• Orient volunteers and new staff; perform other duties as assigned.

Skills

Bilingual English/Spanish

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

Description

The Bridge is in search of a Resident Advocate who will provide direct services to residents in a 100-bed emergency shelter setting for survivors of domestic violence, sexual assault and women and children experiencing homelessness.

• Full Time/Non-Exempt: 36-hours a week
• Schedule:
• Friday, Saturday and Sunday; 7am-7pm
• $33,696 annually

Description

The Bridge is in search of a Resident Advocate who will provide direct services to residents in a 100-bed emergency shelter setting for survivors of domestic violence, sexual assault and women and children experiencing homelessness.

Provide direct services by conducting initial intake of residents, provide orientation to educate resident about emergency shelter guidelines, services available, make room assignment; supervise residents to ensure compliance with shelter guidelines and maintain overall safety while providing quality client services. Prepare documentation of services provided in compliance with grants using clear and concise narratives; and maintain statistical records for files as assigned; update daily house census and log report each shift to keep peers abreast of residents’ status. Provide assistance to Food Services staff by conducting daily meal count on all resident’s attending meals. Oversee the residents during meal time to ensure safety and cleanliness.

Answer 24 hour hotline, LIVEchat and text to provide telephone assessments to include safety planning, crisis intervention, information and referrals. Update and assist with overseeing the HCDV shelter bed database. Ensure TBOTW account is updated and accurate bed availability is noted, daily. Conduct routine walk through of facility to monitor, and assist with the cleanliness of the shelter to help ensure resident safety; and compliance with shelter guidelines. Provide orientation to volunteers and new staff as designated. Other duties as assigned.

Required Skills & Qualifications

• High School Diploma/GED; Bachelor's degree is highly desired
• Two years' experience providing direct care in social services or residential setting with at‑risk clientele
• Bilingual Required; English/Spanish

Other Requirements

• Must pass criminal background investigation check
• Must provide and maintain current TX Driver’s License
• Must provide and maintain clean driving record and annually update driving recordMust provide and maintain current auto liability insurance
• Must be authorized to work in the U.S
• Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting