Resident Advocate Relief

Bay Area Turning Point, Inc.; Webster (TX); On-site; USD 36,000 - 42,000; Part time

Job summary

Bay Area Turning Point, Inc. is seeking a Resident Advocate Relief to oversee shelter operations and provide support to residential clients. The role includes crisis intervention, maintaining confidentiality, and ensuring the safety of clients. The position is part-time with a flexible schedule.

Qualifications include a 4-year degree in related fields, strong communication skills, and the ability to lift 40 lbs. A clean driving record is also required.

Qualifications

• Entry-level position with no additional required experience.
• Ability to lift/carry/move a minimum of 40 lbs.

Responsibilities

• Provide crisis intervention assistance to residents and hotline callers.
• Ensure the safety and welfare of clients during shifts.
• Oversee adherence to shelter guidelines and cleanliness.

Skills

Communication skills

Problem-solving skills

Ability to handle multiple tasks

Sensitivity to family violence and sexual assault

Education

4-year degree in Social Work, Sociology, Psychology, or Human Resources

Job description

Overview

Job Title: Resident Advocate Relief
FLSA Status: Non-Exempt
Department: Client Services Program
Reports to: Shelter Manager B
Effective Date:
Pay Rate: $18.00 hour

Position Overview: Resident Advocate Relief position oversees the shelter operations including service delivery to residential clients during assigned shifts.

Hours: PRN – (Report as Needed); Part-time Position with the ability to work a flexible schedule to achieve program tasks and activities, including attending required trainings and meetings.

Essential Duties and Responsibilities

• Provide crisis intervention assistance to current residents and hotline callers
• Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility during assigned shift
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines
• Maintain confidentiality pertaining to records, residents, and locale of shelter facility
• Ensure all donations are accepted, recorded, and put away in proper storage areas
• Attend and contribute to shelter and combined staff meetings
• Oversee the cleanliness of the shelter to include checking chores and reassigning as needed
• Submit maintenance requests for equipment and building repairs
• Check call notes and retrieve client messages
• Other duties as assigned

Qualifications

Entry-level Position, No Additional Required

Education and Other Requirements

• Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience
• Must pass a criminal background check, motor vehicle report, and reference checks
• Must have a clean driving record/ have automobile insurance coverage, be insurable
• No drivers under the age of 21
• No DUI, reckless driving, suspended license violations
• No more than 2 moving violations in a 3-year period for drivers over the age of 25
• No more than 1 moving violation in a 3-year period for drivers ages 21-25
• Provide and maintain proof of personal automobile insurance
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance

Job-Specific Competencies

• Ability to demonstrate communication and problem-solving skills that encourages and empowers residents to seek remedies for positive changes
• Ability to handle multiple tasks and prioritize changing workload
• Ability to make independent decisions to benefit residents, the shelter facility and the agency
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises
• Ability to understand residential programs and the dynamics of communal living

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization’s ongoing needs.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

Note: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.

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