Bilingual Reservations & Dispatch Specialist

Transdev; East Hartford (CT); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Vacation: up to 14 days per year

Paid Sick Leave: 8 hours monthly for full-time employees

Medical, dental, and vision after 90 days

Life insurance

401(k) retirement plan

Company holidays

Job summary

Transdev is seeking a dedicated Customer Service Representative in East Hartford, Connecticut. The role involves answering customer calls, inputting ride information, and resolving service-related complaints.

Qualifications include a high school diploma, 2 years of customer service experience, and bilingual skills in Spanish and English. Benefits include starting pay of $20.00, paid sick leave, medical coverage, and a 401(k) plan.

Qualifications

• 2 years of reservationist or customer service experience required.
• Must be able to work shifts or flexible schedules.
• Subject to DOT drug testing and physical if applicable.

Responsibilities

• Answer customer calls and input ride information.
• Enter new customer information and changes into the system.
• Resolve service-related complaints.

Skills

Excellent communication and listening skills

Bilingual in Spanish and English

Computer literate

Education

High school diploma or GED required

Job description

Transdev is seeking a dedicated Customer Service Representative in East Hartford, Connecticut. The role involves answering customer calls, inputting ride information, and resolving service-related complaints.

Qualifications include a high school diploma, 2 years of customer service experience, and bilingual skills in Spanish and English. Benefits include starting pay of $20.00, paid sick leave, medical coverage, and a 401(k) plan.