Bilingual Remote Patient Access & Enrollment Specialist

Recover; California; Remote; USD 40,000 - 62,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Paid Time Off (Vacation, Sick &hol

Training & Development

Job summary

Recover is seeking an Engagement Coordinator to be the first point of contact for individuals seeking treatment. You will handle inbound calls, outreach to referred clients, confirm insurance, walk through enrollment, and schedule appointments.

The role is fully remote and relies on organized, self-motivated professionals to navigate a fast-paced, client-centered environment. Ideal candidates are bilingual in Spanish and English, with 1+ year in a client-facing, phone-based capacity and

Qualifications

• Bilingual in Spanish and English.
• 1+ year of client-facing experience involving phone outreach, intake, scheduling, or engagement.
• Familiarity with healthcare settings and services.
• Ability to work independently in a high-volume, fast-paced environment.
• Strong communication skills with rapport-building and clear process explanations.

Responsibilities

• Handle inbound calls from prospective clients and perform outreach to referred individuals.
• Explain Recover's services, assist with enrollment, and verify insurance status.
• Schedule initial appointments and ensure smooth hand-offs to care resources.

Skills

Bilingual Spanish/English

Phone outreach

Healthcare familiarity

Self-motivation

Strong communication

EHR systems

Tools

EHR systems

Job description

Recover is seeking an Engagement Coordinator to be the first point of contact for individuals seeking treatment. You will handle inbound calls, outreach to referred clients, confirm insurance, walk through enrollment, and schedule appointments.

The role is fully remote and relies on organized, self-motivated professionals to navigate a fast-paced, client-centered environment. Ideal candidates are bilingual in Spanish and English, with 1+ year in a client-facing, phone-based capacity and