Bilingual Relationship Banker (Spanish/English)

U.S. Bank; Chicago (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Paid vacation

Paid holidays

401(k)

Parental leave

Job summary

U.S. Bank in Chicago is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels, delivering trusted financial guidance and solutions.

You’ll open accounts, process requests, educate clients on digital tools, and partner with branch colleagues to serve diverse needs. Bilingual English/Spanish preferred; NMLS licensing is required. This role supports communities with a digital-first approach.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Build relationships with clients through proactive outreach and follow up across channels.
• Engage and communicate effectively with clients to assess needs and offer solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools to enhance the client experience.

Education

High school diploma or equivalent

Job description

U.S. Bank in Chicago is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels, delivering trusted financial guidance and solutions.

You’ll open accounts, process requests, educate clients on digital tools, and partner with branch colleagues to serve diverse needs. Bilingual English/Spanish preferred; NMLS licensing is required. This role supports communities with a digital-first approach.