Bilingual Relationship Banker – LA South Market

Bank of America Corporation; South Gate (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligibility

Industry-leading benefits

Paid time off

Job summary

Bank of America Corporation is seeking an enthusiastic client service associate to engage customers in the lobby, educate them on self-service banking, and process cash transactions with accuracy. You will build relationships, understand financial goals, and connect clients to suitable solutions across banking and investments.

The role requires strong communication, time management, and problem-solving skills, with flexibility to work weekends and multiple centers within reasonable commuting

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates well to build relationships and get things done.
• Passion and drive to improve clients’ financial lives.
• Able to identify solutions for client needs.
• Confident in educating clients on self-service banking (ATM/online/mobile).
• Follows processes and complies with laws and regulations.

Responsibilities

• Engage clients in the lobby and educate on self-service resources.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand financial goals and connect to solutions.
• Grow knowledge by collaborating with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience and manage cash responsibilities.

Skills

Customer service

Communication

Time management

Problem solving

Relationship building

Sales ability

Self-motivation

Adaptability

Bilingual Spanish

Education

Bachelor’s or business-related Associate’s degree

Tools

ATM

Online banking platforms

Job description

Bank of America Corporation is seeking an enthusiastic client service associate to engage customers in the lobby, educate them on self-service banking, and process cash transactions with accuracy. You will build relationships, understand financial goals, and connect clients to suitable solutions across banking and investments.

The role requires strong communication, time management, and problem-solving skills, with flexibility to work weekends and multiple centers within reasonable commuting