Client Experience Banker - South LA Market

Bank of America Corporation; Inglewood (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America Corporation in California is seeking a frontline client associate to educate customers about self‑service banking and process cash transactions accurately. You will forge relationships with clients, understand their financial goals, and connect them with appropriate banking solutions, while supporting a high‑quality client experience.

The role requires bilingual Spanish communication, strong time management, and flexibility to work weekends or extended hours across a network of

Qualifications

• Displays drive to deliver an excellent client experience.
• Knowledge of banking products and services is a plus.
• Ability to learn new tech platforms and processes quickly.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service banking.
• Processes cash transactions accurately for clients as needed.
• Develops deep conversations to understand financial goals and connect to solutions.
• Builds relationships and partner with experts across banking areas.
• Manages center traffic, appointments, and outbound calls.

Skills

Enthusiastic self-starter

Strong work ethic

Relationship building

Effective communication

Learn and adapt

Self-service tech education

Critical thinking

Problem solving

Time management

Focus on results

Weekend availability

Bilingual Spanish

Education

Bachelor's degree

Associate's degree

Job description

Bank of America Corporation in California is seeking a frontline client associate to educate customers about self‑service banking and process cash transactions accurately. You will forge relationships with clients, understand their financial goals, and connect them with appropriate banking solutions, while supporting a high‑quality client experience.

The role requires bilingual Spanish communication, strong time management, and flexibility to work weekends or extended hours across a network of