Bilingual Relationship Banker

JPMorgan Chase & Co.; Salinas (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Salinas, CA is seeking an Associate Banker to represent our brand with hospitality, delivering personalized banking solutions and exceptional client experiences.

You will build trusted relationships, assist with accounts and banking solutions, and promote digital tools like the Chase Mobile App to help clients achieve their financial goals. Bilingual English/Spanish required for this role.

Qualifications

• High school diploma or GED equivalent.
• Reading and speaking English and Spanish is required for this role.
• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Effective communication

Team collaboration

Adaptability

Education

High school diploma or GED

Tools

Chase Mobile App

Banking software

Job description

JPMorgan Chase & Co. in Salinas, CA is seeking an Associate Banker to represent our brand with hospitality, delivering personalized banking solutions and exceptional client experiences.

You will build trusted relationships, assist with accounts and banking solutions, and promote digital tools like the Chase Mobile App to help clients achieve their financial goals. Bilingual English/Spanish required for this role.