Bilingual Relationship Banker

Point Bank; Little Elm (TX); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

PointBank in Little Elm, TX is seeking a friendly teller/CSR to provide prompt service, answer questions, and resolve issues while promoting bank products. You will handle transactions, learn the CRM, open accounts, and balance drawers.

The role emphasizes accuracy, compliance with policies, daily cash handling, and cross-selling. Bilingual English/Spanish preferred; full-time, non-exempt; if you’re detail-oriented and customer-focused, join our community bank.

Qualifications

• Provide prompt, efficient service to customers and resolve problems.
• Identify opportunities to promote and refer bank products to meet customers’ financial needs.
• Follow branch policies and procedures and ensure regulatory compliance.

Responsabilités

• Open, close, service and support accounts, products, and services.
• Process transactions accurately using teller programs and CRM.
• Balance cash drawer daily and maintain cash security.
• Cross-sell and refer bank products to meet branch goals.
• Support in marketing campaigns and outside sales calls.

Connaissances

Customer service

Cash handling

Sales/referrals

Formation

High school diploma

Outils

CRM system

Description du poste

PointBank in Little Elm, TX is seeking a friendly teller/CSR to provide prompt service, answer questions, and resolve issues while promoting bank products. You will handle transactions, learn the CRM, open accounts, and balance drawers.

The role emphasizes accuracy, compliance with policies, daily cash handling, and cross-selling. Bilingual English/Spanish preferred; full-time, non-exempt; if you’re detail-oriented and customer-focused, join our community bank.