Bilingual Personal Banker - Flexible Hours & Sales Focus

First Community Bancshares, Inc.; Irving (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

First Community Bancshares, Inc. in Irving, TX is seeking a customer-oriented Teller to handle cash transactions and assist customers in a high-volume sales environment.

The role includes evaluating customer relationships, promoting bank products, and ensuring compliance with bank policies. You will process deposits, issue money orders and wires, and cross-sell services while serving a diverse customer base, including Spanish-speaking clients.

Qualifications

• Provide exceptional customer service under supervision while handling cash in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Skills

Cash handling

Customer service

Sales skills

Teamwork

Education

High school diploma or equivalent

Job description

First Community Bancshares, Inc. in Irving, TX is seeking a customer-oriented Teller to handle cash transactions and assist customers in a high-volume sales environment.

The role includes evaluating customer relationships, promoting bank products, and ensuring compliance with bank policies. You will process deposits, issue money orders and wires, and cross-sell services while serving a diverse customer base, including Spanish-speaking clients.