Bilingual Referral Specialist — Community Health

Toppenish Medical-Dental Clinic; Toppenish (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Profit sharing

403(b) retirement plan

Generous PTO

8 paid holidays

Job summary

Toppenish Medical-Dental Clinic in Toppenish, WA is seeking a Referral Specialist to manage referral workflows, assist with patient referrals to internal and external facilities, and handle insurance authorizations. The role includes preparing appointments and coordinating follow-ups to ensure seamless care.

Strong bilingual (English/Spanish) communication and organizational skills are required, with flexibility to work evenings/weekends.

Qualifications

• GED or higher is required.
• Associates degree or technical certificate preferred.
• One year office experience, preferably in medical/dental settings.
• Two years in medical/dental front office with insurance referrals preferred.
• Bilingual English/Spanish required at ALTA score 9.

Responsibilities

• Manage referral work queues daily to ensure timely processing.
• Assist with patient referrals to internal/external facilities.
• Assist with patient insurance authorizations.
• Assist with appointment setup as needed.
• Coordinate follow up between referral source and patient.
• Ensure chart notes and follow up are linked to referrals.
• Provide translated educational materials and directions to patients.

Skills

Bilingual English/Spanish

Communication

Organizational skills

Prioritization

Customer service

Education

GED

Associate degree or certificate

Job description

Toppenish Medical-Dental Clinic in Toppenish, WA is seeking a Referral Specialist to manage referral workflows, assist with patient referrals to internal and external facilities, and handle insurance authorizations. The role includes preparing appointments and coordinating follow-ups to ensure seamless care.

Strong bilingual (English/Spanish) communication and organizational skills are required, with flexibility to work evenings/weekends.