Bilingual Records Clerk – English/Spanish (Archives)

Archdiocese of San Antonio Careers; San Antonio (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Archdiocese of San Antonio Careers seeks a Bilingual Records Clerk (English/Spanish) to support the Archives under the Director. The role processes record requests via phone, in person, mail and email, and composes certificates, transcripts and verifications with accuracy.

Responsibilities include researching records, digitizing and filing, liaising with foreign dioceses, and ensuring privacy and compliance in a fast-paced team setting.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years clerical/records management experience.
• Ability to speak, read, and write in Spanish fluently.
• Ability to obtain public notary certificate.

Responsibilities

• Provide bilingual customer service for information requests in English and Spanish.
• Process forms, applications and maintain online ticketing system.
• Operate phone systems, route calls and schedule appointments.
• Research records using online and in-house databases and paper files.
• Organize records in electronic and paper filing systems per policy.
• Draft correspondence to internal and external parties including foreign offices.
• Handle payments for information requests and maintain receipts.
• Collaborate in a fast-paced team environment and support projects as needed.
• Maintain confidentiality and comply with privacy policies.

Skills

Bilingual English/Spanish

Customer Service

Attention to detail

Confidentiality

Teamwork

Communication skills

Critical thinking

Fast-paced environment

Education

High School Diploma or GED

3 years records management experience

Tools

Microsoft Office Suite

Scanning equipment

In-house database

Job description

Archdiocese of San Antonio Careers seeks a Bilingual Records Clerk (English/Spanish) to support the Archives under the Director. The role processes record requests via phone, in person, mail and email, and composes certificates, transcripts and verifications with accuracy.

Responsibilities include researching records, digitizing and filing, liaising with foreign dioceses, and ensuring privacy and compliance in a fast-paced team setting.