Bilingual Receptionist — Welcoming & Intake Support

Xiente; Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Retirement Plan

Professional Development Opportunities

Supportive, mission-driven team

Job summary

Xiente in Philadelphia, PA is hiring a Receptionist to be the friendly first point of contact for clients, families, and partners. The role requires bilingual English/Spanish communication, a professional demeanor, and the ability to manage a multi-line phone system while directing inquiries.

The position is full-time, in-person, with a schedule of Monday–Friday, 9:00 a.m.–5:00 p.m. and pays $17.35 per hour.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of receptionist, front desk, administrative support, or customer service experience.
• Bilingual (English/Spanish) required.
• Excellent verbal and written communication skills; strong customer service.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).

Responsibilities

• Greet clients and visitors in a professional, welcoming manner.
• Answer multi-line phone system and direct calls appropriately.
• Assist with check-in, scheduling, and intake documentation.
• Maintain a clean, organized, and professional reception area.
• Coordinate with program staff to connect clients with services.
• Support data entry and general administrative tasks across departments.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Organizational skills

MS Office

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Job description

Xiente in Philadelphia, PA is hiring a Receptionist to be the friendly first point of contact for clients, families, and partners. The role requires bilingual English/Spanish communication, a professional demeanor, and the ability to manage a multi-line phone system while directing inquiries.

The position is full-time, in-person, with a schedule of Monday–Friday, 9:00 a.m.–5:00 p.m. and pays $17.35 per hour.