Bilingual Receptionist — Tenant Services & Front Desk

RELATED; Springfield (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Related Affordable is seeking a Receptionist in Springfield to provide excellent front-desk service for residents, applicants, and visitors. You will handle calls, emails, and guiding applicants through the application process.

This role offers a competitive benefits package including health insurance, retirement plans, and paid time off; bilingual Spanish is required and a high school diploma is expected.

Qualifications

• Experience in fast-paced, customer-facing roles (housing preferred).
• Strong written and verbal communication skills are essential.
• Bilingual Spanish required for daily interactions.
• Detail-oriented and well-organized with a professional demeanor.

Responsibilities

• Respond to phone calls and emails promptly and professionally.
• Greet tenants and applicants and guide them through the application process.
• Conduct background and credit checks as part of the application process.
• Manage leasing tasks including signings, invoicing, and financial statements.
• Provide top-tier customer service to residents and applicants.
• Schedule appointments and follow up on service requests.
• Maintain filing systems and provide general administrative support.
• Support office operations and assist with miscellaneous tasks.

Skills

Fast-paced environment

Bilingual Spanish

Excellent communication

Detail-oriented

Independent worker

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Related Affordable is seeking a Receptionist in Springfield to provide excellent front-desk service for residents, applicants, and visitors. You will handle calls, emails, and guiding applicants through the application process.

This role offers a competitive benefits package including health insurance, retirement plans, and paid time off; bilingual Spanish is required and a high school diploma is expected.