Bilingual Receptionist & Interpreter (Spanish/English)

Cole Health; Spring (TX); On-site; USD 37,912,000 - 42,981,000; Full time

Job summary

Cole Pediatric Therapy is hiring a receptionist with responsibilities including greeting clients, managing schedules, and processing co-pays at the Spring, TX location. The role also involves interpreting between English and Spanish and coordinating with therapists and Medicaid/insurance coordination teams.

The position requires strong English/Spanish bilingual skills, excellent communication, and discretion with sensitive information.

Qualifications

• Interpreter requires exceptional reading and comprehension skills, excellent writing skills, and command of the English & Spanish language.
• Knowledge of interpreting techniques and cross-cultural communication to translate documents and materials.
• Experience supporting front desk activities and client scheduling is a plus.

Responsibilities

• Greet clients and check in clients using scheduler; collect co-pays.
• Answer and route phone calls; maintain front desk operations.
• Make appointment reminder calls at key milestones.
• Maintain front desk cleanliness and waiting area order.
• Follow opening/closing procedures and HIPAA guidelines.
• Attend daily administrative meetings and support team.

Skills

Bilingual English/Spanish

Interpreting

Customer service

Tools

Raintree Scheduler

Job description

Cole Pediatric Therapy is hiring a receptionist with responsibilities including greeting clients, managing schedules, and processing co-pays at the Spring, TX location. The role also involves interpreting between English and Spanish and coordinating with therapists and Medicaid/insurance coordination teams.

The position requires strong English/Spanish bilingual skills, excellent communication, and discretion with sensitive information.