Bilingual Medical Front Desk Coordinator

International Pediatrics; Gaithersburg (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

International Pediatrics in Gaithersburg, MD is seeking a full-time Bilingual Medical Receptionist / Front Desk Coordinator to join our team. Fluency in both English and Spanish is REQUIRED for this position, and the ideal candidate will be friendly, professional, and patient-focused.

You will greet families, schedule and confirm appointments, process insurance information and payments, check patients in and out, and provide general information about services.

Qualifications

• Fluent in English and Spanish — required.
• At least 1 year of experience in a medical office or healthcare setting.
• Excellent communication and customer service skills.

Responsibilities

• Greet patients and families in a friendly and professional manner.
• Communicate clearly with patients in both English and Spanish.
• Answer phone calls and provide excellent customer service.
• Schedule, confirm, and manage patient appointments efficiently.
• Check patients in and out.
• Collect payments and provide receipts.
• Verify and process insurance information.
• Provide general information about appointments, services, and office procedures.
• Assist patients and families with questions and direct them to the appropriate staff member.
• Maintain accurate patient and administrative information.
• Support the clinical and administrative teams as needed.
• Help ensure the office runs smoothly each day.
• Maintain patient privacy, confidentiality, and professionalism at all times.

Skills

Bilingual English/Spanish

Customer service

Front desk

Communication

Job description

International Pediatrics in Gaithersburg, MD is seeking a full-time Bilingual Medical Receptionist / Front Desk Coordinator to join our team. Fluency in both English and Spanish is REQUIRED for this position, and the ideal candidate will be friendly, professional, and patient-focused.

You will greet families, schedule and confirm appointments, process insurance information and payments, check patients in and out, and provide general information about services.