Bilingual Receptionist & Insurance Client Advocate

Julianainsurance; Farmers Branch (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid

401(k)

Performance bonus

Salary

Flexible schedule

Career growth

Paid time off

Training & development

Vision insurance

Job summary

Juliana Velez - State Farm Agent is seeking a Receptionist - Team Member to join our Farmers Branch, TX office. You will greet clients, manage calls and scheduling, and help maintain customer records while learning the basics of insurance products.

The ideal candidate is organized, detail-oriented, and enjoys a collaborative, growth-focused workplace. Prior reception or customer service experience and Spanish fluency are preferred, with opportunities for advancement and a supportive team culture.

Qualifications

• Ideal candidate has prior receptionist or customer service experience.
• Bilingual in Spanish is required.
• Strong communication and interpersonal abilities are essential.
• Excellent organizational and multitasking capabilities.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers in person and on the phone, directing to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide outstanding customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Bilingual Spanish

Communication

Interpersonal skills

Organization

Sales conversations

Tools

MS Office

CRM systems

Job description

Juliana Velez - State Farm Agent is seeking a Receptionist - Team Member to join our Farmers Branch, TX office. You will greet clients, manage calls and scheduling, and help maintain customer records while learning the basics of insurance products.

The ideal candidate is organized, detail-oriented, and enjoys a collaborative, growth-focused workplace. Prior reception or customer service experience and Spanish fluency are preferred, with opportunities for advancement and a supportive team culture.