Bilingual Receptionist for Live Events & Visitor Experience

ASM Global-AEG Management PRCC LLC.; Puerto Rico; On-site; USD 28,000 - 36,000; Full time

Job summary

Legends Global, the leader in private venue management, is seeking a Receptionist for The PR Convention Center. You will be the first contact for visitors, answer calls, provide information, and support events staff and tenants.

Responsibilities include maintaining a welcoming reception, managing calendars, processing mail, assisting HR and Administration, and upholding safety protocols. Candidates should be bilingual in Spanish and English, organized, customer-focused, and comfortable

Qualifications

• Bilingual (Spanish/English) required.
• Professional with excellent organizational, written and oral communication skills.
• A positive and 'go getter' mindset and is willing to assist
• Excellent Customer Service Skills
• Must be organized and detailed-oriented
• Ability to work unsupervised and to function both independently and as a team member
• Demonstrates a high level of professionalism with high enthusiasm and team oriented
• Ability to multi-task and prioritize work assignments in a fast paced environment.
• Ability to be a clear thinker, analyze and resolve problems, exercising good judgement
• Ability to work cooperatively and professionally with other departments, with respect to the chain of command
• Ability to work extended hours, if needed
• Must be proficient with Microsoft Word, Excel, Outlook, Canvas, PP
• Demonstrated ability to learn new software programs

Responsibilities

• Maintains a professional, friendly and hospitable presence in all internal/external interactions
• Assists Human Resources with employees' initiatives including distribution, employee acknowledgments, among other HR communication
• Sends the daily cafeteria menu via email to employees
• Ensure consistent physical presence in the reception area during assigned working hours
• Manages incoming telephone calls, assess the purpose of the call, and directs them to the appropriate personnel or department
• Retrieves and forwards voice mail messages to the relevant team members, ensuring follow-up calls are made as necessary
• Manages and maintains the reservation calendar of the Conference Room, ensuring accurate scheduling
• Takes messages or direct calls to voice mail when the appropriate personnel are unavailable.
• Provides information regarding the organization, events, facility details, and directions to callers as needed.
• Welcomes on-site visitors, determines nature of business, notifies the relevant personnel, and directs visitors as required.
• Maintains a clean, organized, and presentable reception area.
• Receives, sorts, and distributes incoming mail, as well as routes publications.
• Maintains copy machines, and assist users
• Responsible for the inventory management, and distributin of office supplies; ensures the storage area remains organized with the necessary materials
• Provides support to the Human Resources ans Administration Departments in various tasks and projects
• Adhere to all safety, security and operational protocols of the PR Convention Center
• Performs other clerical duties as needed
• Manages the events ticket raffle platform for the events at the facility

Job description

Legends Global, the leader in private venue management, is seeking a Receptionist for The PR Convention Center. You will be the first contact for visitors, answer calls, provide information, and support events staff and tenants.

Responsibilities include maintaining a welcoming reception, managing calendars, processing mail, assisting HR and Administration, and upholding safety protocols. Candidates should be bilingual in Spanish and English, organized, customer-focused, and comfortable