Bilingual QA & Training Coordinator

Maximus; Olympia (WA); Remote; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive bonuses

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with company match

EAP

Job summary

Maximus is seeking a bilingual QA Coordinator to support quality assurance, training, and operations within our program. You will monitor staff performance, review work for accuracy, maintain resources, and assist with training initiatives to ensure policies and performance goals are met.

Fluency in English and Spanish is required. The role offers competitive compensation, comprehensive benefits, and opportunities for professional development within a supportive, fast-paced call center

Qualifications

• High School diploma or equivalent with 0–2 years of experience.
• Fluent in English and Spanish (must be able to speak, read and write).

Responsibilities

• Evaluate customer interactions to ensure quality, accuracy, and compliance with established standards.
• Assist with training efforts by identifying knowledge gaps and reinforcing operational procedures.

Skills

Bilingual English/Spanish

Education

High School diploma

Job description

Maximus is seeking a bilingual QA Coordinator to support quality assurance, training, and operations within our program. You will monitor staff performance, review work for accuracy, maintain resources, and assist with training initiatives to ensure policies and performance goals are met.

Fluency in English and Spanish is required. The role offers competitive compensation, comprehensive benefits, and opportunities for professional development within a supportive, fast-paced call center