Bilingual Program Supervisor - Admin & Case Lead

A Better Citizen Foundation; Santa Ana (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

A Better Citizen Foundation in Santa Ana, CA is seeking a Program Supervisor to oversee office administration, daily case management, and support to the team. The role requires bilingual Spanish/English communication and leadership to ensure program standards while coordinating with staff.

The Supervisor will manage records, assist clerical staff, and handle routine office tasks. Schedule is ~38 hours weekly, with hours Monday-Thursday and Friday, including one Saturday per month.

Qualifications

• Ability to prioritize and multi-task.
• Bilingual Spanish/English required.
• Strong organizational skills are essential.
• Deadline- and detail-oriented approach is expected.
• Strong leadership qualities are important.
• Registered Drug and Alcohol Counselor and/or Intern registration upon hire.

Responsibilities

• Manage client records and information.
• Provide administrative assistance to clerical staff and cover counselors as needed.
• Perform other office tasks (replenish office supplies, distribute mail, custodial duties, answering phones, taking payments, etc.).

Skills

Bilingual Spanish/English

Prioritization & multi-tasking

Organizational skills

Deadline & detail orientation

Leadership qualities

Education

Registered Drug and Alcohol Counselor / Intern registration

Job description

A Better Citizen Foundation in Santa Ana, CA is seeking a Program Supervisor to oversee office administration, daily case management, and support to the team. The role requires bilingual Spanish/English communication and leadership to ensure program standards while coordinating with staff.

The Supervisor will manage records, assist clerical staff, and handle routine office tasks. Schedule is ~38 hours weekly, with hours Monday-Thursday and Friday, including one Saturday per month.