Bilingual Program Communications Analyst

Covered California; Sacramento (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Healthcare

Retirement and savings

Work-life services

Leave benefits

Work-life balance

Job summary

A government health agency in Sacramento is seeking a Bilingual Program Communications Analyst to develop member communication materials in English and Spanish. Responsibilities include ensuring compliance with readability and translation standards while collaborating with IT teams. Ideal candidates have experience in consumer-facing communication and technical problem-solving. This position offers full-time employment with considerable employee benefits.

Qualifications

• 1+ year working with application systems/online consumer portals.
• 1+ year on cross-functional team projects, providing analysis.
• 1+ year writing consumer-facing content in English and Spanish.
• 2+ years professional English to Spanish translation experience.
• Technical problem-solving, analytical, proactive, detail-oriented, organized.

Responsibilities

• Develop and write member communication materials for consumers.
• Ensure materials meet content, readability, and translation standards.
• Collaborate with IT teams on notice-related automation.

Skills

Problem-solving

Analytical skills

Detail-oriented

Organized

Documentation writing

Education

CalHR minimum qualification

Job description

Bilingual Program Communications Analyst

Join to apply for the Bilingual Program Communications Analyst role at Covered California

We are seeking a Bilingual Communications Analyst to join the team. In this role you will perform a wide variety of analytical and technical assignments in the Program Communications unit, developing and writing member communication materials for consumers, including Spanish translations. You will ensure all regulatory‑required materials related to eligibility and enrollment meet content, readability, and translation standards. You will collaborate closely with IT development teams on notice‑related automation within our application system. Duties may include accessing information systems containing protected enrollee information such as federal tax data, protected health information, and personally identifying information.

Application Deadline: 11/18/2025 @ 11:59 pm PST

Required Documents: Application, Resume and Statement of Qualifications (SOQ)

Qualifications We’re Looking For:

• 1+ year working in or with application systems/online consumer portals
• 1+ year on projects with cross‑functional teams, independently providing analysis and recommendations aligned with business needs.
• 1+ year writing consumer‑facing plain‑language content in English and Spanish (6th grade level)
• 2+ years professional English to Spanish translation
• Technical problem‑solver, analytical, proactive, detail‑oriented, organized

Minimum Qualifications:

CalHR

Employee Benefits:

Covered California provides incredible benefits for our employees, including healthcare, retirement and savings, work‑life services, leave benefits, and work‑life balance. To learn more, visit https://hbex.coveredca.com/careers/benefits/.

Note:

• To apply to this position, review this advertisement and complete your application via CalCareers at CalCareers.
• Please send any questions regarding the application process and/or position to [e-mail].
• New to state civil service employees are typically hired at the minimum of the salary range.

Seniority level

Associate

Employment type

Full‑time

Job function

Other, Analyst, and Project Management

Industries: Insurance, Government Administration, and Public Health