Website Content Supervisor

Covered California

Sacramento (CA)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Healthcare benefits

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Job summary

A state health authority in California is looking for a skilled Website Content Supervisor to lead digital content development and strategy. The ideal candidate will have experience in consumer communications, project management, and a solid understanding of user-centered content. This role offers full-time employment with comprehensive employee benefits including healthcare and retirement plans.

Qualifications

3+ years experience in consumer-facing content development.
Experience with multilingual content and translation processes.
Proven ability to work across teams for a seamless consumer journey.

Responsibilities

Develop and optimize digital content for web products.
Establish website publishing processes across the organization.
Monitor content strategy through data analysis.

Skills

Digital communications experience

Project management

Editorial workflows

Bilingual skills

Content governance

Communication skills

Education

Bachelor’s degree in Communications, Marketing, or related discipline

Tools

Adobe Experience Manager

Google Analytics

WordPress

Drupal

Job description

Join to apply for the Website Content Supervisor role at Covered California

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Become a part of Covered California’s Communications & Public Relations Division!

Are you looking to bring your skills to an organization that positively impacts the public? Have you been in search of a collaborative role where your research and ideas will be valued? This is your opportunity to join our team as our new Website Content Supervisor!

The SSM I serves as a strategist and liaison for the Communications and Public Relations (PR) Division, working with other Covered California divisions and vendors to develop, evaluate and optimize digital content for related and integrated web products, such as the chatbot and the online enrollment portal, to attract, engage and serve current and potential Covered California enrollees. This role is responsible for relationship building and establishing website publishing processes across the organization, and ensuring all content is strategically aligned with the company’s goals and effectively engages target audiences.

Application Deadline: 8/16/2025 @ 11:59 pm PST

Required Documents: Application, Resume, and Statement of Qualifications (SOQ), and Resume

Qualifications We’re Looking For:

3+ years working in digital communications, with experience in consumer-facing content or user-centered content. and assisting in the development of content strategy
Experience developing and overseeing website publishing workflows, identifying content issues, and supporting content strategy through data analysis
Proven experience in content governance, style guide implementation, version control, editorial workflows, and managing multilingual content or translation processes
Excellent communication skills: demonstrated ability to work across internal teams and divisions to help ensure a consistent and seamless consumer journey and experience, and the ability to collaborate with a large variety of stakeholders
Experience with project management processes and tools, and the ability to handle multiple projects simultaneously
Knowledge of and experience creating content for California’s diverse population, with an understanding of how to communicate effectively across different cultural, linguistic, and regional contexts. Bilingual skills a plus
Proficiency in Content Management Systems (CMS) such as Adobe Experience Manager, WordPress, Drupal, Sitecore, and others
Skilled in leveraging web analytics platforms like Google Analytics and Adobe Analytics to inform content strategy and performance optimization
Strong understanding of UX/UI best practices and responsive web design to enhance user engagement across devices
Experience in using A/B testing and content personalization tools to optimize user experiences and drive results
A bachelor’s degree in Communications, Marketing, Journalism, English, Web Design, or a related discipline is preferred, but not required

Minimum Qualifications for (Staff Services Manager I):

Employee Benefits:

Covered California provides incredible benefits for our employees, including healthcare, retirement and savings, work-life services, leave benefits, and work-life balance. To learn more, visit https://hbex.coveredca.com/careers/benefits/.

Note:

To apply to this position, review this advertisement and complete your application via CalCareers at: CalCareers
Please send any questions regarding the application process and/or position to Careers@covered.ca.gov
New to state civil service employees are typically hired at the minimum of the salary range

Seniority level