Bilingual Procedure Scheduler — English/Spanish (Patient-Focused)

Sante Health System, Inc.; Fresno (CA); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401k retirement plan

Paid time off

Advancement opportunities

Descripción de la vacante

Sante Health System is seeking a full-time Bilingual Procedure Scheduler (English/Spanish) for our Fresno, CA offices. You will coordinate and schedule patient procedures, manage provider schedules, and ensure timely communications with staff and patients.

The ideal candidate has 3+ years in medical front office, strong bilingual communication, and familiarity with medical terminology and scheduling software. Join a patient-centered team offering competitive pay and benefits.

Formación

• High school diploma/GED equivalent required.
• Minimum of three years of medical front office experience.
• Knowledge of medical terminology and computer experience, preferably Medical Manager software.
• NextGen and Epic knowledge a plus.
• Fluency in English and Spanish (spoken and written) is required.

Responsabilidades

• Book, coordinate and reschedule patients' consultations and procedure appointments. Relay necessary messages to staff.
• Greet patients in a prompt, pleasant and helpful manner. Verify necessary information including insurance coverage.
• Print and register daily referrals from fax queue and epic. Sorts and stores all patient files.
• Patient check out when provider in office including the follow up appointment. Assists in care and maintenance of department equipment and supplies.
• Schedule consults and mail out packets (if no assistant provided, based on the volume of the provider).
• Screenings and recalls to be reviewed and scheduled weekly.
• Maintain and update current information on physician's procedure schedules.
• Function as office liaison to hospitals on behalf of the patients, including coordination of admitting arrangements and any hospital tests or equipment needed.
• Answer telephone, screen calls, take messages and provide information.
• Answer questions regarding patient surgical appointments and testing
• Communicate questions or concerns for prompt resolution.
• Update patient chart with any applicable information as necessary
• Assist other office personnel in the performance of their duties as assigned and as workload permits.
• Function as relief for other personnel in office as appropriate and to facilitate coworker's taking time out of the office.
• Work in a cooperative and professional manner with physician and coworkers.
• Attend required meetings and participates in committees as requested.
• Enhance professional growth and development through in-service meetings and education programs.
• Maintain patient confidentiality.
• In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.

Conocimientos

Bilingual English/Spanish

Medical front office experience

Medical terminology

Communication skills

Multitasking

Educación

High School Diploma or GED

Herramientas

Medical Manager

NextGen

Epic

Descripción del empleo

Sante Health System is seeking a full-time Bilingual Procedure Scheduler (English/Spanish) for our Fresno, CA offices. You will coordinate and schedule patient procedures, manage provider schedules, and ensure timely communications with staff and patients.

The ideal candidate has 3+ years in medical front office, strong bilingual communication, and familiarity with medical terminology and scheduling software. Join a patient-centered team offering competitive pay and benefits.