Bilingual Surgery Scheduler & Authorization Coordinator

Sante Health System, Inc.; Fresno (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Sante Health System in Fresno, CA, is seeking a full-time Surgery Scheduler & Authorization Coordinator for Advanced Gastroenterology & Hepatology Associates. The role schedules surgical and office appointments and processes authorizations to support timely patient care.

Required: high school diploma or GED; at least one year of medical front office experience; knowledge of medical terminology and insurance basics; Spanish language ability.

Qualifications

• High school diploma or GED required.
• Minimum of one year medical front office experience.
• Bilingual in Spanish.
• Experience with medical terminology and various insurance products desirable.

Responsibilities

• Book, coordinate and reschedule patients' surgical and office appointments. Relay necessary messages to staff.
• Obtain, research and process authorizations.
• Greet patients in a prompt, pleasant and helpful manner. Verify necessary information including insurance coverage, eligibility and benefits for patients.
• Enter demographic information into the system.
• Prepare logs/reports as necessary.
• Maintain and update current information on physician's surgery schedules.
• Function as office liaison to hospitals on behalf of the patients, including coordination of admitting arrangements and any hospital tests or equipment needed.
• Answer telephone, screen calls, take messages and provide information.
• Answer questions regarding patient surgical appointments and testing.
• Communicate questions or concerns for prompt resolution.
• Update patient chart with any applicable information as necessary.
• Assist other office personnel in the performance of their duties as assigned and as workload permits.
• Function as relief for other personnel in office as appropriate and to facilitate coworker's taking time out of the office.
• Work in a cooperative and professional manner with physician and coworkers.
• Attend required meetings and participates in committees as requested.
• Enhance professional growth and development through in-service meetings and education programs.
• Maintain patient confidentiality.
• In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.

Skills

Communication skills

Spanish language

Medical front office experience

Education

High school diploma/GED

Job description

Sante Health System in Fresno, CA, is seeking a full-time Surgery Scheduler & Authorization Coordinator for Advanced Gastroenterology & Hepatology Associates. The role schedules surgical and office appointments and processes authorizations to support timely patient care.

Required: high school diploma or GED; at least one year of medical front office experience; knowledge of medical terminology and insurance basics; Spanish language ability.