Bilingual Pre-Need Advisor: Community Education

nsmg; Thonotosassa (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

NorthStar Memorial Group is seeking a Bilingual (Spanish) Community Development Advisor at Sunset Funeral Home and Memory Gardens in Thonotosassa, Florida for Pre-Need Planning of Cemetery & Funeral Services.

You will educate families on preplanning options, build strong community relationships, and guide families through personalized planning decisions with professionalism and heart.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Satisfactory driving record.
• Working knowledge of regulations related to cemetery and funeral profession.
• Strong organizational skills and attention to detail.
• Ability to manage time independently and stay disciplined in daily prospecting.
• Bilingual Spanish preferred.

Responsibilities

• Build relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations.
• Schedule and conduct educational preplanning seminars in alignment with NorthStar Memorial Group’s program.
• Confidently set appointments and guide families through personalized preplanning and product presentations.
• Provide professional and welcoming park tours.
• Prospect daily through seminars, leads, file reviews, outside events, and community outreach.
• Schedule 10–12 qualified pre-need appointments per week and track activity in CRM.
• Respond to phone inquiries and follow up professionally.
• Maintain accurate contract paperwork and documentation.
• Track performance metrics and refine approach.
• Stay current on veteran benefits, Social Security benefits, and end-of-life planning considerations.
• Deliver world‑class service with a positive attitude and “whatever it takes” mindset.
• Participate in ongoing training with sales and regional leadership.

Skills

Relationship-building

Prospecting

Time management

Attention to detail

Communication

Bilingual Spanish

Education

High school diploma or equivalent

Job description

NorthStar Memorial Group is seeking a Bilingual (Spanish) Community Development Advisor at Sunset Funeral Home and Memory Gardens in Thonotosassa, Florida for Pre-Need Planning of Cemetery & Funeral Services.

You will educate families on preplanning options, build strong community relationships, and guide families through personalized planning decisions with professionalism and heart.