Bilingual Pharmacy Tech – Patient-Focused & Precise

Hennepin Healthcare; Richfield (MN); On-site; USD 23,000 - 32,000; Full time

Job summary

Hennepin Healthcare seeks a Pharmacy Technician for Richfield Clinic Community Pharmacy to support the in-house pharmacy team. The position involves processing prescriptions, patient insurance tasks, and daily cash handling in a fast-paced hospital setting.

Under supervision of a registered pharmacist, you will perform clerical and technical duties, ensure accurate dosing calculations, and maintain inventory while delivering high-quality patient care.

Qualifications

• High School Diploma or GE
• Bilingual, English/Spanish
• Current Pharmacy Technician Registration with MN State Board
• PTCB or ExCPT pharmacy tech certification within 1 year of date of hire, paid for by employee
• -OR-
• Current Intern License with the Minnesota Board of Pharmacy

Responsibilities

• Answers phones for the pharmacy department and directs calls to appropriate personnel
• Maintains knowledge of the Hospital Credit and Collection Policy and other related policies
• Prepackages, prepares, labels, and hands out prescriptions after they are checked by a registered pharmacist
• Maintains cash registers, credit card machines, and reporting for cash transactions
• Prepares daily deposits for the cashier’s office
• Bills and credits patient medications
• Stocks inventory in Pharmacy
• Routinely checks and removes outdated and expired medications
• Delivers medications to patient care and ancillary areas and picks up new orders as scheduled
• Files prescriptions and reports
• Maintains the pharmacy in a clean and organized fashion
• Enter outpatient prescriptions
• Obtains and records patient drug histories
• Triages orders, determines priorities, processes orders, and notifies the pharmacist as appropriate
• Performs various calculations to determine the correct dose using weight
• Identifies the appropriate product to process based on the prescription order
• Triages insurance rejections and initiates prior authorization claims as needed
• Uses appropriate pharmaceutical-medical terms, abbreviations, and symbols
• Maintains a working knowledge of general chemical and physical properties of drugs
• Compounding medications as per Minnesota Board of Pharmacy rules and regulations
• Responsible for safe and careful handling of chemotherapeutic medications
• Coordinates ordering and delivery of medications, supplies, and equipment to patients and clinical areas as requested
• Completes intake process for mail service, specialty, transplant, and limited distribution pharmacy patients including new patient enrollment, insurance verification, and medication refill and delivery schedule
• Documents in the EMR or other database applicable patient interactions according to specialty pharmacy practices
• Performs patient tracking, processing of patient specialty medication claims, customer service, issue resolution and/or escalation
• Requests and follows up on refill requests, processes Medicare and transplant claims and works on high level adjudicated claims
• Performs other responsibilities as assigned including but not limited to: back up phone coverage, data collection, reporting, process improvement, and maintenance of patient education materials

Skills

Bilingual English/Spanish

Customer service

Team player

Interpersonal skills

Problem solving

Education

High School Diploma or GED

MN State Pharmacy Technician Registration

PTCB or ExCPT certification within 1 year

Intern License with MN Board of Pharmacy

Tools

Pharmacy software

EMR systems

Job description

Hennepin Healthcare seeks a Pharmacy Technician for Richfield Clinic Community Pharmacy to support the in-house pharmacy team. The position involves processing prescriptions, patient insurance tasks, and daily cash handling in a fast-paced hospital setting.

Under supervision of a registered pharmacist, you will perform clerical and technical duties, ensure accurate dosing calculations, and maintain inventory while delivering high-quality patient care.