Pharmacy Tech – Brooklyn Park Community Clinic Pharmacy

Hennepin Healthcare; Brooklyn Park (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

Hennepin Healthcare in Brooklyn Park seeks a Pharmacy Technician to join the Clinic Community Pharmacy team. This full-time role offers benefits, 80 hours per pay period, day shift, and every 4th weekend. Bilingual English/Spanish is preferred but not required.

Under the supervision of a registered pharmacist, you will perform technical and clerical duties, while maintaining a favorable image of the pharmacy within the hospital and community.

Qualifications

• High School Diploma or GED required.
• Current Pharmacy Technician Registration with MN State Board.
• PTCB or ExCPT certification within 1 year of hire, paid for by employee, or current Intern License with Minnesota Board of Pharmacy.
• Strong communication and interpersonal skills with patient focus.

Responsibilities

• Answer phones for the pharmacy department and direct calls appropriately.
• Prepack, label, and dispense prescriptions after pharmacist checks.
• Maintain cash registers, card machines, and daily deposits.
• Prepare and file prescriptions, and document in EMR.
• Triages orders, checks insurance issues, and initiates prior authorizations as needed.

Skills

Communication

Team player

Customer service

Problem solving

Strong math skills

Education

High School Diploma or GED

Michigan? not applicable

Tools

Pharmacy computer systems

Job description

JOB DETAILS We are currently seeking a Pharmacy Tech to join our Brooklyn Park Clinic Community Pharmacy team. This position is full-time with benefits, 80 hours per pay period, day shift, and every 4th weekend. Bilingual English/Spanish preferred, not required. Purpose of this position: Under the supervision of a registered pharmacist, performs a variety of technical and clerical duties allowable by law, while maintaining a favorable image of the pharmacy within the hospital and in the community.

RESPONSIBILITIES

• Answers phones for the pharmacy department and directs calls to appropriate personnel
• Maintains knowledge of the Hospital Credit and Collection Policy and other related policies
• Prepackages, prepares, labels, and hands out prescriptions after they are checked by a registered pharmacist
• Maintains cash registers, credit card machines, and reporting for cash transactions
• Prepares daily deposits for the cashier’s office
• Bills and credits patient medications
• Stocks inventory in Pharmacy
• Routinely checks and removes outdated and expired medications
• Delivers medications to patient care and ancillary areas and picks up new orders as scheduled
• Files prescriptions and reports
• Maintains the pharmacy in a clean and organized fashion
• Enter outpatient prescriptions
• Obtains and records patient drug histories
• Triages orders, determines priorities, processes orders, and notifies the pharmacist as appropriate
• Performs various calculations to determine the correct dose using weight
• Identifies the appropriate product to process based on the prescription order
• Triages insurance rejections and initiates prior authorization claims as needed
• Uses appropriate pharmaceutical-medical terms, abbreviations, and symbols
• Maintains a working knowledge of general chemical and physical properties of drugs
• Compounding medications as per Minnesota Board of Pharmacy rules and regulations
• Responsible for safe and careful handling of chemotherapeutic medications
• Coordinates ordering and delivery of medications, supplies, and equipment to patients and clinical areas as requested
• Completes intake process for mail service, specialty, transplant, and limited distribution pharmacy patients including new patient enrollment, insurance verification, and medication refill and delivery schedule
• Documents in the EMR or other database applicable patient interactions according to specialty pharmacy practices
• Performs patient tracking, processing of patient specialty medication claims, customer service, issue resolution and/or escalation
• Requests and follows up on refill requests, processes Medicare and transplant claims and works on high level adjudicated claims
• Performs other responsibilities as assigned including but not limited to: back up phone coverage, data collection, reporting, process improvement, and maintenance of patient education materials

QUALIFICATIONS

Minimum Qualifications

• High School Diploma or GED
• Current Pharmacy Technician Registration with MN State Board
• PTCB or ExCPT pharmacy tech certification within 1 year of date of hire, paid for by employee
• -OR-
• Current Intern License with the Minnesota Board of Pharmacy

Preferred Qualifications

• Computer skills
• Knowledge of Pharmacy computer systems
• Insurance and Billing Experience
• Experience working with specialty medications in a health system setting
• Graduate of an accredited Pharmacy Technician Program or a 240-hour employer-based Technician training Program or 1,000 hours of Pharmacy experience

Knowledge/ Skills/ Abilities

• Ability to communicate with other employees and public
• Possesses strong interpersonal skills, is a team player, and promotes positive team environment
• Excellent customer service skills
• Demonstrates good decision making skills, problem solving techniques, and possesses the ability to prioritize multiple tasks
• Ability to use a computer and associated programs
• Ability to understand oral and written instructions
• Ability to learn and apply pharmacy procedures and interpret prescriptions
• Ability to apply basic math skills
• Some skill in record keeping
• Ability to use computer effectively