Bilingual Pharmacy Care Navigator

Suvida Healthcare; Fort Worth (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Suvida Healthcare in Fort Worth, TX is seeking a Medication Specialist to drive pharmacy and medication-related operations, coordinating with patients, pharmacies, and clinical staff to optimize care.

This role supports medication management, program integration, and practice transformation, resolving barriers to adherence and access while serving as subject matter expert on refills, prior authorizations, and adherence best practices.

Qualifications

• 5+ years of retail pharmacy experience
• Advanced in Microsoft office platforms including word, excel, and power point
• Bilingual/Bicultural (English and Spanish)required

Responsibilities

• Review, document, and outreach to patient, pharmacies, and clinical staff on Star/HEDIS opportunities
• Navigate multiple systems and sources of truth to ensure accuracy across all medication stakeholders (ie Pharmacy, EHR, etc.)
• Work with other staff and patients with medication services for patients to identify, resolve, and prevent medication-related barriers to adherence and access
• Partner with the leadership, administrative, and clinical staff to identify trends observed and potential strategies to support best practice around medication adherence and access
• Assist clinical pharmacists as needed for care coordination and medication reconciliation
• Maintains education and knowledge base of pharmacy related HEDIS/STARs measures
• Participates in quality improvement programs and initiatives driven by clinical needs
• Utilize pharmacy benefit manager resources and maintain comprehensive knowledge base on all heath plan pharmacy benefits
• Maintains education and knowledge base of refills and prior authorization workflows
• Assist in the development and presentation of educational materials for patients and providers
• Responsible for understanding Suvida’s clinical programs, identifying practice opportunities for integrating programs and resources into the practice workflows with the intent to optimize the patient experience, improve quality of care, and positively impact resource utilization
• Ensure patients have a positive experience by providing a high level of service promptly, professionally, and empathetically
• Demonstrated ability to work independently, solve problems, and make sound decisions in a timely fashion
• Possess both verbal and written communication skills, interpersonal relationship skills and problem-solving skills

Skills

Retail pharmacy experience

Microsoft Office

Bilingual English/Spanish

Education

High School diploma or GED

CPhT degree or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Suvida Healthcare in Fort Worth, TX is seeking a Medication Specialist to drive pharmacy and medication-related operations, coordinating with patients, pharmacies, and clinical staff to optimize care.

This role supports medication management, program integration, and practice transformation, resolving barriers to adherence and access while serving as subject matter expert on refills, prior authorizations, and adherence best practices.