Bilingual Personal Injury Intake Specialist

Platinum Law; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Platinum Law, APC is a boutique personal injury firm based in Beverly Hills, CA, and we are looking for a highly organized, driven, and detail-oriented Intake Coordinator to join our growing team. The ideal candidate will serve as the first point of contact for prospective clients and play a critical role in case development from day one.

This role requires intake management, client screening, and data entry in FileVine, with strong communication skills in English and Spanish to ensure a smooth

Qualifications

• Excellent communication, customer service, and active listening skills.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail and confidentiality.
• Fluency in English and Spanish is required.

Responsibilities

• Serve as the first point of contact for potential client inquiries.
• Manage the intake process from initial contact through case onboarding.
• Ensure proper screening, documentation, and transition to the legal team.

Skills

Communication

Customer service

Active listening

Multitasking

Detail orientation

Bilingual English/Spanish

Tools

FileVine

Adobe

Microsoft Office

Google Workspace

Job description

Platinum Law, APC is a boutique personal injury firm based in Beverly Hills, CA, and we are looking for a highly organized, driven, and detail-oriented Intake Coordinator to join our growing team. The ideal candidate will serve as the first point of contact for prospective clients and play a critical role in case development from day one.

This role requires intake management, client screening, and data entry in FileVine, with strong communication skills in English and Spanish to ensure a smooth