Bilingual Personal Banking Associate

JPMorganChase; Town of Florida (NY); On-site; USD 45,000 - 80,000; Full time

Job summary

Chase is seeking an Associate Banker in New York to deliver welcoming, personalized service, open and service accounts, and promote digital banking solutions. You will greet clients, manage lobby flow, and support daily branch operations.

Role requires fluent English and Russian, a high school diploma, and a collaborative, customer-focused mindset. You will work with a team to meet client financial goals and ensure a high-quality experience.

Qualifications

• High school diploma or GED equivalent.
• Fluent reading and speaking of English and Russian.
• Customer service experience or equivalent.

Responsibilities

• Greet clients and create a welcoming environment; manage lobby flow and schedule meetings.
• Provide account servicing, maintenance, and new account opening while following policies.
• Educate clients on banking transactions and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build trusted client relationships by listening, asking questions, and collaborating with branch team.

Skills

Client service

Russian language

Team collaboration

Communication skills

Learning agility

Attention to detail

Education

High school diploma

Job description

Chase is seeking an Associate Banker in New York to deliver welcoming, personalized service, open and service accounts, and promote digital banking solutions. You will greet clients, manage lobby flow, and support daily branch operations.

Role requires fluent English and Russian, a high school diploma, and a collaborative, customer-focused mindset. You will work with a team to meet client financial goals and ensure a high-quality experience.