Bilingual Personal Banker: Spanish-Speaking Client Advocate

First Community Bancshares, Inc.; Port Arthur (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

First Community Bancshares, Inc. in Port Arthur, TX, is seeking a Teller to join our branch team. Under supervision, you will handle cash transactions and deliver exceptional service in a busy banking environment.

You will evaluate customer needs, promote bank products, and work with a diverse clientele, including Spanish speakers. A high school diploma and flexible schedule are required.

We offer reliable hours and a team-focused culture with opportunities to grow within the company.

Qualifications

• Must have high school diploma or equivalent.
• Six months of retail/customer service experience preferred.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Pass background investigation as per company policy.
• Ability to work well in a team.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Skills

Customer service

Cash handling

Sales

Teamwork

Bilingual Spanish

Education

High school diploma or equivalent

Job description

First Community Bancshares, Inc. in Port Arthur, TX, is seeking a Teller to join our branch team. Under supervision, you will handle cash transactions and deliver exceptional service in a busy banking environment.

You will evaluate customer needs, promote bank products, and work with a diverse clientele, including Spanish speakers. A high school diploma and flexible schedule are required.

We offer reliable hours and a team-focused culture with opportunities to grow within the company.