Bilingual Personal Banker - Spanish/English Sales & Service

First National Bank Texas; El Paso (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

First National Bank Texas is seeking a teller to provide exceptional customer service in a high-volume branch environment. The role involves cash handling, deposits, and cross-selling bank products while serving a diverse Spanish-speaking customer base.

Under supervision, you will follow policies, strive for new account production, and balance daily transactions. Flexibility to work evenings, weekends, and holidays is required, with background checks completed as per policy.

Qualifications

• Must be at least 18 years old.
• High school diploma, equivalency, or currently in high school.
• Ability to communicate clearly in both Spanish and English.
• Six months of work experience in retail or customer service preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background investigation required by company policy.
• Ability to get along with coworkers and work in a team.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships to offer bank products and services.
• Follow established policies under supervisor direction.
• Aim for monthly new account production as directed by management.
• Engage in in-store prospecting within a active sales environment.
• Process deposits and pay out funds, recording transactions accurately and balancing daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Guard against counterfeit checks and proper identification.
• Enter transactions into computer and issue receipts.
• Sell and prepare money orders, cashier\'s checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Serve a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks as requested by supervisors.
• Maintain regular and punctual attendance.

Skills

Bilingual Spanish/English

Customer service

Cash handling

Clear communication

Team player

Education

High school diploma or equivalent

Job description

First National Bank Texas is seeking a teller to provide exceptional customer service in a high-volume branch environment. The role involves cash handling, deposits, and cross-selling bank products while serving a diverse Spanish-speaking customer base.

Under supervision, you will follow policies, strive for new account production, and balance daily transactions. Flexibility to work evenings, weekends, and holidays is required, with background checks completed as per policy.