Bilingual Personal Banker - Spanish-Speaking Specialist

First National Bank Texas; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas is hiring a frontline associate to deliver exceptional service in a high-volume branch. You will handle deposits, payments, cash handling, and cross-sell bank products to a diverse customer base, including Spanish speakers.

Under supervision, you will verify transactions, balance daily operations, process wires and money orders, and maintain accurate records while meeting attendance expectations.

Qualifications

• Experience handling cash and deposits.
• Ability to work in a high-volume, fast-paced environment.
• Good attention to detail and accuracy.
• Strong interpersonal and communication skills.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments.
• Evaluate customer relationships to offer bank products and services.
• Follow bank policies and supervisor directions.
• Aim for monthly new account production targets.
• Participate in in-store prospecting and sales activities.
• Process deposits, record transactions, and balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Guard against counterfeit items and verify identifications.
• Enter transactions into computer systems and issue receipts.
• Sell and prepare money orders, cashier’s checks, bank wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and assist diverse customers, including Spanish speakers.
• Perform other tasks requested by supervisors; maintain regular attendance and punctuality.
• Adhere to approved authority limits.

Skills

Cash handling

Customer service

Sales

Bilingual English/Spanish

Job description

First National Bank Texas is hiring a frontline associate to deliver exceptional service in a high-volume branch. You will handle deposits, payments, cash handling, and cross-sell bank products to a diverse customer base, including Spanish speakers.

Under supervision, you will verify transactions, balance daily operations, process wires and money orders, and maintain accurate records while meeting attendance expectations.