Bilingual Personal Banker - Spanish/English Pro

First National Bank Texas; Idalou (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

First National Bank Texas is seeking a cash-handling teller to serve a diverse customer base in a high-volume branch. The role emphasizes accurate cash transactions, cross-selling bank services, and delivering professional bilingual service in Spanish and English.

Under supervision, you will process deposits, issue receipts, balance daily transactions, and support new account production as directed by management. Availability for evenings, weekends, and holidays is required.

Qualifications

• Must be at least 18 years old.
• High school diploma, high school equivalency or currently attending high school.
• Ability to communicate clearly and professionally in both Spanish and English.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background investigation according to company policy.
• Work well with co-workers in a team environment.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services.
• Follow established policies in accordance with the bank and supervisor's direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day’s operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.

Skills

Customer service

Bilingual Spanish/English

Teamwork

Flexible schedule

Cash handling

Education

High school diploma or equivalent

Job description

First National Bank Texas is seeking a cash-handling teller to serve a diverse customer base in a high-volume branch. The role emphasizes accurate cash transactions, cross-selling bank services, and delivering professional bilingual service in Spanish and English.

Under supervision, you will process deposits, issue receipts, balance daily transactions, and support new account production as directed by management. Availability for evenings, weekends, and holidays is required.