Bilingual Personal Banker - South Houston, TX

First Convenience Bank; South Houston (TX); Vor Ort; USD 32.000 - 52.000; Vollzeit

Zusammenfassung

First Convenience Bank is seeking a Bilingual Personal Banker for our South Houston branch. You will assist customers with cash transactions, open and service accounts, and promote bank products in a fast-paced, high-volume environment.

The ideal candidate speaks Spanish and English, has a high school diploma or equivalent, and can work a flexible schedule including evenings, weekends, and holidays. Strong teamwork and accuracy are essential.

Qualifikationen

• Must communicate clearly and professionally in both Spanish and English.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Aufgaben

• Provide exceptional customer service, handling cash transactions in a high-volume sales environment.
• Evaluate customer relationships to offer bank products and services.
• Process deposits and payments and balance daily transactions.
• Cross-sell bank services and products to a diverse customer base, including Spanish speakers.

Kenntnisse

Bilingual (English/Spanish)

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Bilingual Personal Banker

#647-30487

South Houston, Texas, United States

FCB Pasadena Fiesta

1603 Spencer Hwy.

Full Time

Requirements

• * At least 18 years of age
• * High school diploma, high school equivalency or currently attending high school
• * Ability to communicate clearly and professionally in both Spanish and English
• * Six months of work experience in a retail or customer service environment preferred
• * Must be able to work a flexible schedule including evenings, weekends, and holidays
• * Must successfully pass background investigation according to company policy
• * Must be able to get along with co-workers and work effectively in a team environment

Job Description

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Evaluate customer relationships, new and existing account holders, to offer bank products and services
• * Follow established policies in accordance with the bank and the supervisor s direction
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day’s operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Perform other tasks requested by supervisors as they relate to the bank and its functions
• * Regular and predictable attendance and punctuality
• * Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.