Bilingual Personal Banker - Lake Jackson, TX

First Convenience Bank; Lake Jackson (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

First Convenience Bank in Lake Jackson, TX, is seeking a bilingual Personal Banker to support customers in a fast-paced Walmart location. The role is part-time (30 hours/week) and focuses on delivering outstanding service while handling cash and basic account transactions.

You will work with Spanish-speaking customers, promote bank products, and follow bank policies. Candidates should be at least 18, have a HS diploma or equivalent, and be able to work a flexible schedule including evenings,

Qualifications

• At least 18 years of age.
• High school diploma or equivalent; currently attending high school.
• Ability to communicate clearly in both Spanish and English.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background investigation per company policy.
• Must work well with coworkers in a team environment.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment.
• Evaluate customer relationships to offer bank products and services.
• Follow established bank policies under supervisor guidance.
• Achieve monthly new account production as assigned.
• Participate in in-store aisle prospecting as needed.
• Process deposits and payouts and balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Guard against counterfeit checks and identification.
• Enter transactions and issue receipts.
• Sell and prepare money orders, cashier's checks, wires and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to diverse customer base, including Spanish speakers.
• Handle tasks requested by supervisors related to bank operations.
• Maintain regular attendance and punctuality.
• Approval limits based on authority levels.

Skills

Bilingual Spanish/English

Education

High school diploma or equivalent

Job description

Bilingual Personal Banker

#632-30651

Lake Jackson, Texas, United States

Location

FCB Lake Jackson Wal-Mart

Location Address

121 W. Hwy 332

Position Type

Part Time - 30 hours per week

Requirements

• * At least 18 years of age
• * High school diploma, high school equivalency or currently attending high school
• * Ability to communicate clearly and professionally in both Spanish and English
• * Six months of work experience in a retail or customer service environment preferred
• * Must be able to work a flexible schedule including evenings, weekends, and holidays
• * Must successfully pass background investigation according to company policy
• * Must be able to get along with co-workers and work effectively in a team environment

Job Description

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Evaluate customer relationships, new and existing account holders, to offer bank products and services
• * Follow established policies in accordance with the bank and the supervisor s direction
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Perform other tasks requested by supervisors as they relate to the bank and its functions
• * Regular and predictable attendance and punctuality
• * Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.