Bilingual Personal Banker - Midlothian, TX

First Convenience Bank; Midlothian (TX); On-site; USD 40,000 - 48,000; Full time

Job summary

First Convenience Bank in Midlothian Wal-Mart is seeking a bilingual Personal Banker to deliver friendly, accurate service at the teller line and assist customers with accounts and banking needs.

You will handle cash transactions, promote bank products, and work toward monthly sales goals in a busy retail environment. Must be fluent in Spanish and English and able to work evenings, weekends, and holidays.

Qualifications

• Bilingual in Spanish and English to assist a diverse customer base.
• Excellent communication and professional presentation.
• Ability to work in a high-volume retail banking environment.

Responsibilities

• Provide exceptional customer service during cash handling in a fast-paced setting.
• Promote bank products and services to new and existing account holders.
• Follow bank policies and supervisor guidance with accuracy.
• Meet monthly personal account production goals as directed.
• Prospect in-store for sales opportunities as needed.
• Process deposits, issue receipts, balance daily transactions.
• Handle Western Union wires and money orders as required.
• Cross-sell banking services to a diverse customer base, including Spanish speakers.
• Maintain attendance and punctuality; operate computer systems.

Skills

Bilingual Spanish/English

Education

High school diploma or GED

Job description

Bilingual Personal Banker

Location

FCB Midlothian Wal-Mart

Location Address

400 N. Hwy 67

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Ability to communicate clearly and professionally in both Spanish and English
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.