Bilingual Personal Banker - Arlington, TX

First Convenience Bank; Arlington (TX); Vor Ort; USD 29.000 - 36.000; Vollzeit

Zusammenfassung

First Convenience Bank in Arlington, TX is seeking a customer-focused associate to assist customers with cash handling and banking product sales in a fast-paced branch environment.

You will work in a bilingual (Spanish/English) team serving a diverse customer base, including Spanish speakers. The role requires flexible scheduling, adherence to policies, and a commitment to accurate daily reconciliation.

Qualifikationen

• Must be at least 18 years of age.
• High school diploma, high school equivalency, or currently attending high school.
• Ability to communicate clearly and professionally in both Spanish and English.
• Six months of retail or customer service experience preferred.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Pass background check.
• Team player with coworkers.

Aufgaben

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships to offer bank products and services.
• Follow bank policies and supervisor directions.
• Achieve monthly new account production targets as assigned.
• In-store prospecting in an active sales environment.
• Process deposits and payouts and balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Guard against counterfeit items and verify identification.
• Enter transactions into computer systems and issue receipts.
• Sell and prepare money orders, cashier’s checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Perform tasks requested by supervisors related to bank functions.
• Maintain regular attendance and punctuality.
• Work within established approval limits.

Kenntnisse

Bilingual Spanish/English

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

Location

Arlington, Texas, United States

FCB Arlington Arkansas Ln Kroger

2580 E. Arkansas Ln.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Ability to communicate clearly and professionally in both Spanish and English
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.