Bilingual Personal Banker & Member Services Pro

Selfreliance Federal Credit Union; New Britain (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Selfreliance Federal Credit Union in New Britain, CT is seeking a Universal Member Service Representative, also known as a Personal Banker, to join our team. You will deliver professional, prompt service to members in person, by phone, and online, while handling teller transactions and account servicing.

The role requires strong communication, banking experience, and fluency in English and Ukrainian, with attention to accuracy and compliance.

Qualifications

• High school diploma or equivalent.
• Banking experience is strongly preferred.
• Fluency in English and Ukrainian.

Responsibilities

• Identify members' financial needs and recommend products and services.
• Open and service consumer and business accounts.
• Handle a wide range of financial transactions and branch operations.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Banking experience

Education

High school diploma or equivalent

Relevant degree preferred

Tools

Microsoft Office

Data processing platforms

Job description

Selfreliance Federal Credit Union in New Britain, CT is seeking a Universal Member Service Representative, also known as a Personal Banker, to join our team. You will deliver professional, prompt service to members in person, by phone, and online, while handling teller transactions and account servicing.

The role requires strong communication, banking experience, and fluency in English and Ukrainian, with attention to accuracy and compliance.