Personal Banker (Universal Member Service Representative)

Selfreliance Federal Credit Union; Minnetonka (MN); On-site; USD 30,307; Full time

Benefits offered by this job

401(k) plan with company match

Comprehensive health benefits

Paid Time Off program

Job summary

A community-focused financial institution in Minnetonka is looking for a motivated Personal Banker (Universal Member Service Representative). Applicants should have previous customer service and sales experience, fluency in English and Ukrainian, and exceptional interpersonal skills. The role involves assisting members with various financial products and services. Benefits include a competitive salary, generous 401(k) plan, health insurance, and paid time off.

Qualifications

• Previous customer service and sales experience, preferably in banking.
• Strong communication and interpersonal skills.
• Fluency in English and Ukrainian languages.

Responsibilities

• Identify members' financial needs and recommend services.
• Open and service consumer and business accounts.
• Assist with a range of financial transactions.

Skills

Customer service experience

Sales experience

Excellent communication skills

Fluency in English and Ukrainian

Proficiency in Data Processing Platforms

Microsoft Office proficiency

Job description

Personal Banker (Universal Member Service Representative)

1 day ago Be among the first 25 applicants

POSITION: Personal Banker (Universal Member Service Representative)

SCHEDULE: Full Time

COMPENSATION: The budgeted amount for the starting hourly rate is $22 per hour, plus eligibility for a monthly incentive program

Selfreliance Federal Credit Union is seeking a motivated and service-oriented individual to join our team as aUniversal Member Service Representative in our Minnetonka branch. If you're passionate about helping people and thrive in a customer-focused environment, we'd love to hear from you.

In this role, you will be the face of our credit union, assisting members with financial products and services, and helping them find solutions that best fit their needs. This position is eligible for our generous Incentive Program, offering additional earning potential based on performance.

The ideal candidate will have:

• Previous customer service and sales experience (banking experience strongly preferred).
• Excellent communication and interpersonal skills.
• Fluency in both English and Ukrainian.
• Proficiency in Data Processing Platforms and Microsoft Office.
• A commitment to delivering exceptional service.

Essential Duties and Responsibilities:

• Continually identify our Members' financial needs and recommend appropriate credit union products and services.
• Open and service all consumer and business accounts.
• Assist members with a wide range of financial transactions, including teller transactions, member service issues, account maintenance, wire transfers, consumer loans, credit and debit card services, and other operational duties assigned by the Branch Manager.

We offer:

• Eligibility to contribute up to 6% of your salary to our 401(k) Plan after completing one month of service.
• A company match of up to 6% to the 401(k) Plan after one year of service.
• Comprehensive benefits, including Health, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity insurance, available at a minimal cost to you, with coverage effective on the 1 st day of the month following your hire date.
• Employer-paid Life and AD&D insurance, as well as Short-Term and Long-Term Disability insurance, at no cost to you, effective on the 1 st day of the month following your hire date.
• A generous Paid Time Off (PTO) and Personal Time program that begins accruing on your date of hire.

About Us

Selfreliance Federal Credit Union is a financial cooperative composed of members of a common background and bond. We aim to provide our members with high-quality financial services and a supportive environment that meets their unique needs. We strive to promote cooperation and strengthen our Ukrainian-American community by providing long-term stability.

Equal Employment Opportunity:

Selfreliance FCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.