Bilingual Personal Banker: Grow Customer Wealth

PNC Financial Services Group, Inc.; Crosby (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

401(k) with PNC match

Pension and stock purchase plans

Paid holidays

Vacation days 15–25 per year

Job summary

PNC Financial Services Group, Inc. in Crosby, TX is seeking a Personal Banker to grow our branch customer base with proactive sales and superior service. You will help customers achieve financial wellbeing, recommend PNC solutions, and collaborate with ecosystem partners to deepen loyalty.

The role emphasizes educating customers on digital tools, ensuring risk compliance, and delivering a differentiated customer experience through in-branch engagement and reliable service.

Qualifications

• Associates degree or equivalent required or at least 3+ years related experience.
• Spanish language preference is noted as beneficial.
• Experience in retail banking and customer service is expected.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Deliver a full PNC conversation to identify appropriate solutions.
• Educate customers on digital tools and comprehensive banking options.
• Assist in lobby engagement and risk management in daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies Banking

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

Tools

CRM systems

Digital banking tools

Job description

PNC Financial Services Group, Inc. in Crosby, TX is seeking a Personal Banker to grow our branch customer base with proactive sales and superior service. You will help customers achieve financial wellbeing, recommend PNC solutions, and collaborate with ecosystem partners to deepen loyalty.

The role emphasizes educating customers on digital tools, ensuring risk compliance, and delivering a differentiated customer experience through in-branch engagement and reliable service.