Bilingual Personal Banker – Customer Growth & Service

PNC; San Antonio (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision insurance

Life insurance

Disability protection

401(k) with match

Paid holidays

Job summary

PNC is hiring a Personal Banker in our San Antonio, TX Central Park Branch. The role emphasizes in-office customer engagement, proactive sales, and a focus on enhancing customers’ financial wellbeing through PNC solutions.

The position requires collaboration with ecosystem partners, adherence to risk management practices, and a commitment to delivering exceptional service in a busy branch environment.

Qualifications

• Knowledge of banking products and customer service best practices.
• Experience delivering proactive sales and service to deepen wallet share.
• Ability to assess customer needs and translate them into financial solutions.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with defined sales processes including outbound calling and lobby engagement.
• Creates customer loyalty and grows share of wallet by positioning PNC products to meet needs.
• Manages risk by adhering to policies and procedures and participating in branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is hiring a Personal Banker in our San Antonio, TX Central Park Branch. The role emphasizes in-office customer engagement, proactive sales, and a focus on enhancing customers’ financial wellbeing through PNC solutions.

The position requires collaboration with ecosystem partners, adherence to risk management practices, and a commitment to delivering exceptional service in a busy branch environment.