Bilingual Personal Banker - Growth & Customer Loyalty

PNC; Paterson (NJ); Presencial; USD 50.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/prescription drug coverage

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement account

Backup child/elder care

Adoption, surrogacy, and doula reimb.

Educational assistance

Wellness program with financial incent

Maternity and/or parental leave

Up to 11 paid holidays

9 occasional absence days

15 to 25 vacation days

Descripción de la vacante

PNC in Paterson, New Jersey is seeking a Personal Banker to build relationships with customers, promote financial solutions, and deliver a superior banking experience.

This in-office role emphasizes sales through proactive conversations, risk awareness, and collaboration with partners; Spanish language ability is preferred. The position requires adherence to policies and a focus on customer loyalty and growth.

Formación

• Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Education No Degree
• Certifications No Required Certification(s)

Responsabilidades

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Educación

Associates or equivalent degree

No Degree

Descripción del empleo

PNC in Paterson, New Jersey is seeking a Personal Banker to build relationships with customers, promote financial solutions, and deliver a superior banking experience.

This in-office role emphasizes sales through proactive conversations, risk awareness, and collaboration with partners; Spanish language ability is preferred. The position requires adherence to policies and a focus on customer loyalty and growth.