Bilingual Branch Banker | Customer Growth & Service

PNC Financial Services Group; New Jersey; On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

PNC Financial Services Group in Warren, NJ seeks a Branch Banker to build relationships and deepen customer wallets through proactive sales and exceptional service. Based in our Central Jersey retail network, the role emphasizes in-office engagement, leveraging PNC solutions and ecosystem partners to grow revenue and loyalty.

Ideal candidates have strong banking experience, bilingual Spanish preferred, and a commitment to risk-aware customer care.

Qualifications

• Knowledge of banking products and customer lifecycle.
• Ability to identify opportunities for cross-sell and deepen relationships.
• Familiarity with risk management and adherence to policies.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with defined sales process including outbound calling and lobby engagement.
• Creates customer loyalty and grows share of wallet by positioning PNC solutions.
• Applies product and procedural knowledge to resolve customer problems and improve loyalty.
• Manages risk and performs branch daily operations efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC Financial Services Group in Warren, NJ seeks a Branch Banker to build relationships and deepen customer wallets through proactive sales and exceptional service. Based in our Central Jersey retail network, the role emphasizes in-office engagement, leveraging PNC solutions and ecosystem partners to grow revenue and loyalty.

Ideal candidates have strong banking experience, bilingual Spanish preferred, and a commitment to risk-aware customer care.