Bilingual Personal Banker – Grow Relationships & Solutions

PNC Financial Services Group, Inc.; San Diego (CA); On-site; USD 50,000 - 83,000; Full time

Job summary

PNC Financial Services Group, Inc. in San Diego, CA, is seeking a full-time Personal Banker at the Rancho Bernardo Branch. The role focuses on acquiring and deepening the branch customer base, delivering proactive sales and service, and guiding customers to PNC solutions.

Spanish language preferred, in-office culture, no visa sponsorship, and opportunities for growth within Retail Banking. This position emphasizes customer engagement, risk management, and teamwork in a fast-paced branch setting.

Qualifications

• Associates or equivalent degree typically required, with related experience.
• Typically 3+ years experience.
• In lieu of a degree, combination of education, certifications, and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by improving the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations with defined sales process and outreach.
• Delivers a full PNC conversation to identify appropriate solutions.
• Leverages partnerships to acquire, expand and retain relationships.
• Creates customer loyalty and grows wallet share through a differentiated experience.
• Performs lobby engagement to connect with customers and position products.
• Educates customers on options for managing financial transactions using technology.
• Applies product and procedural knowledge to resolve customer problems and drive loyalty.
• Manages risk adhering to policies and procedures; sound judgment.
• Demonstrates heightened scrutiny to identify and avoid loss.
• Participates in branch daily operations efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in San Diego, CA, is seeking a full-time Personal Banker at the Rancho Bernardo Branch. The role focuses on acquiring and deepening the branch customer base, delivering proactive sales and service, and guiding customers to PNC solutions.

Spanish language preferred, in-office culture, no visa sponsorship, and opportunities for growth within Retail Banking. This position emphasizes customer engagement, risk management, and teamwork in a fast-paced branch setting.