Bilingual Personal Banker: Grow Customer Wealth and Loyalty

Fairygodboss; Scranton (Lackawanna County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

PNC in West Scranton, PA is seeking a Bilingual Branch Banker to join our retail banking team. Based in the West Scranton branch, this in-office role focuses on building the customer base, delivering guidance on banking products, and strengthening client loyalty through proactive service.

The ideal candidate is fluent in English and Spanish, has strong sales and service skills, and is comfortable collaborating with ecosystem partners to expand share of wallet.

Qualifications

• 3+ years of experience in banking or financial services.
• Associates or equivalent degree preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and drive revenue.
• Deliver a full PNC conversation with every client interaction to identify suitable solutions.
• Adhere to policies and procedures, manage risk, and support daily branch operations.

Skills

Accountability

Banking

Customer Service

Customer Experience

Sales

Spanish language

Education

Associate degree or equivalent

Job description

PNC in West Scranton, PA is seeking a Bilingual Branch Banker to join our retail banking team. Based in the West Scranton branch, this in-office role focuses on building the customer base, delivering guidance on banking products, and strengthening client loyalty through proactive service.

The ideal candidate is fluent in English and Spanish, has strong sales and service skills, and is comfortable collaborating with ecosystem partners to expand share of wallet.