Bilingual Personal Banker: Build Loyalty & Growth

PNC; Santa Fe (NM); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid time off and holidays

Job summary

PNC is seeking a Personal Banker in the Santa Fe Branch to help grow the local customer base and deepen client relationships. The role emphasizes a strong customer-service orientation, proactive sales conversations, and the use of PNC tools to enhance financial wellbeing.

Ideal candidates are bilingual in Spanish or have strong language skills, with a background in banking and a service-oriented mindset. This is an in-office role rooted in a collaborative branch environment focused on

Qualifications

• Requires strong customer service and sales focus with knowledge of banking products.
• Associates or equivalent degree may be considered in lieu of formal education with relevant experience.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations and elevate client loyalty through a defined sales process.
• Educate customers on managing financial transactions with technology and PNC tools.
• Mitigate customer problems by applying product knowledge and sound judgment.
• Support branch operations and adhere to risk and policy guidelines.

Skills

Bilingual in Spanish

Customer Service

Sales

Banking Knowledge

Education

No Degree

Job description

PNC is seeking a Personal Banker in the Santa Fe Branch to help grow the local customer base and deepen client relationships. The role emphasizes a strong customer-service orientation, proactive sales conversations, and the use of PNC tools to enhance financial wellbeing.

Ideal candidates are bilingual in Spanish or have strong language skills, with a background in banking and a service-oriented mindset. This is an in-office role rooted in a collaborative branch environment focused on