Bilingual Personal Banker: Grow Customer Wealth

PNC Financial Services Group, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical coverage (HSA)

Dental & vision options

Life insurance

Disability protection

401(k) with match

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Philadelphia, PA at our 40th Street Branch. The role emphasizes proactive sales, customer service, and collaboration with ecosystem partners to enhance financial wellbeing.

Bilingual Spanish, Bengali or French preferred and in-office work setup with a focus on customer loyalty. Qualified candidates typically have 3+ years of relevant experience or related product knowledge; no degree required.

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for a Personal Banker role.
• 3+ years of related experience or product knowledge required; associates degree considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by improving the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations with a defined sales process.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker based in Philadelphia, PA at our 40th Street Branch. The role emphasizes proactive sales, customer service, and collaboration with ecosystem partners to enhance financial wellbeing.

Bilingual Spanish, Bengali or French preferred and in-office work setup with a focus on customer loyalty. Qualified candidates typically have 3+ years of relevant experience or related product knowledge; no degree required.