Bilingual Personal Banker: Client Solutions Pro

BOK Financial Corporation; Fort Worth (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

BOK Financial Corporation in Fort Worth, TX is seeking a bilingual Personal Banker to join our Banking Navigator program—a 9-week training path designed to equip you with consultative sales and service skills to serve clients.

During training you’ll receive guided coaching, virtual learning, and on-the-job practice. After graduation you’ll deliver exceptional client experiences, open retail products, and help clients meet financial goals at your branch.

Qualifications

• High school diploma or equivalent required; college degree a plus.
• Strong communication and interpersonal skills required.
• Experience in sales, retail or customer service desired.
• Knowledge of consumer financial products and banking regulations is helpful.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Deliver exceptional client experience to build and retain relationships.
• Open full range of retail products for new and existing clients.
• Educate clients about digital banking tools and services.
• Resolve routine client issues with professionalism and accuracy.
• Perform teller transactions and contribute to branch goals.
• Adhere to internal controls, policies, and regulatory requirements.
• Engage in coaching and development to grow product knowledge and skills.

Skills

Customer service

Sales

Communication

Relationship-building

Consultative selling

Digital banking tools

Regulatory knowledge

Multitasking

Language proficiency

Education

High school diploma or equivalent

College degree a plus

Job description

BOK Financial Corporation in Fort Worth, TX is seeking a bilingual Personal Banker to join our Banking Navigator program—a 9-week training path designed to equip you with consultative sales and service skills to serve clients.

During training you’ll receive guided coaching, virtual learning, and on-the-job practice. After graduation you’ll deliver exceptional client experiences, open retail products, and help clients meet financial goals at your branch.